All Services, Databases and Lists supplied by Healthcare Data Experts, LLC (“HDE”) are subject to the following terms, conditions and limitations on liability:

  • All lists are rented for one-time use only unless otherwise specified. One-time use refers to one mailing, telemarketing campaign, fax broadcast or email broadcast.
  • Project cancellations result in a $250.00 cancellation fee.
  • Lists can also be leased for a one year annual lease. A one year data lease agreement must be signed to lease data for one year.
  • All lists remain the property of Healthcare Data Experts or the list owner.
  • All lists are seeded to detect unauthorized re-uses. Unauthorized re-uses will be invoiced at one and one-half times the original rental price.
  • Payment is due thirty (30) days from the date of invoice. A late charge of 1.5% per month (not to exceed 18% per annum) may be applied to all balances not paid within thirty (30) days.
  • Prepayment is required for any first time order. Payment options are credit card (Visa, MC, AMEX) or company check.
  • The customer agrees that HDE is not responsible for the accuracy of lists maintained by other companies and/or organizations. HDE makes no warranties with respect to the accuracy or completeness of lists maintained by other companies or deliverability of mail.
  • The customer shall immediately (within 2 weeks) notify HDE of any errors or omissions on the part of HDE or its employees. HDE will evaluate the incident and take reasonably necessary action to correct the error or omission. In no event shall HDE be liable for any direct, indirect, consequential or incidental damages (including damages for loss of profits or business interruption).
  • All lists shall be used for lawful and approved purposes. HDE reserves the right to reject any mail piece, fax broadcast, email-broadcast or telemarketing script which HDE construes as inappropriate or threatening.
  • It is the responsibility of the customer to be aware of the appropriate consumer rights involved in fax and telephone solicitation. You agree that your use of telephone and facsimile numbers shall be in compliance with all applicable federal, state and local laws and regulations including but not limited to the Telephone Consumer Protection Act of 1991 (TCPA – Title II, Communications Act of 1934), and all applicable regulations.
  • Individual states are beginning to pass their own fax legislation. HDE does not take responsibility for tracking changes to the law in each individual state. HDE can assist by removing fax numbers for any state which is requested.
  • Any email broadcast will be compliant with the Can Spam Act of 2003. A physical address will be included in the body of the email. An Opt out link will also be included. (HDE can provide this link)
  • The customer shall defend and hold HDE harmless in any suit or court action brought against us for alleged damages, costs or attorney fees resulting from any unlawful or prohibited use and/or violation of the TCPA and or related or similar federal, state, and local laws and regulations